25 Years
of Excellence and Quality

Innovative Graphic Designs for Businesses

Find answers to the most common questions to quickly get the information you need.

How can I place an order for graphic design services?
You can place an order by contacting us via the form on our website or by emailing us. Simply describe your needs, and our team will reach out to you to discuss the details and prepare a quote.

How long does it take to complete a graphic design project?
The completion time depends on the complexity of the project. Simple orders, such as flyers or business cards, are typically completed within 2–5 business days. More complex projects, like catalogs or magazines, may take 7 to 14 days.

Can I see a draft of the design before it is finalized?
Yes, we prepare a preliminary version of the project and send it for your approval. You can suggest changes before we finalize the design.

What file formats do you deliver after completing the project?
We deliver finished projects in PDF, JPG, and PNG formats, and upon request, in editable formats (e.g., Adobe InDesign, Photoshop). We can also adjust files to meet specific printing requirements.

Do you offer services to clients outside the USA?
Yes, we work with clients worldwide. However, we specialize in graphic design projects in Polish, tailored to the Polish diaspora in the USA.

What is the payment process for graphic design services?
After accepting the quote, we require a deposit (50% of the project’s value). The remaining amount is payable upon completion and approval of the final design.

Can I cancel an order?
Yes, you can cancel an order before work begins. If a project is canceled during its execution, we reserve the right to retain a portion of the deposit.

What information do I need to provide to start a project?
To begin, we need a detailed project description, logos, text, images, and any other materials you want included. If you don’t have all the elements, we can assist in creating them.

Do you offer revisions after the project is completed?
Yes, we provide free revisions within the agreed project scope. If changes exceed the initial agreement, additional charges may apply.

Can you provide advice on printing?
Yes, we can advise on selecting appropriate materials, formats, and technical specifications for the printer. Upon request, we can also arrange printing through a trusted partner.

What file formats do you deliver for printing?
We provide files in formats such as PDF, JPG, and PNG, as well as editable formats (e.g., Adobe InDesign, Photoshop) upon request. Files can be tailored to specific printing specifications.

What information do you need to prepare files for printing?
We require detailed information on the printer’s requirements, including dimensions, bleeds, paper type, and other technical specifications. If the printer has specific guidelines, please provide them.

Can you help me choose a printing company?
Yes, if you don’t have a printing company, we can recommend one based on your needs. We have a list of trusted printing partners in the USA who guarantee high-quality printing.

Do you send files directly to the printer?
Yes, upon request, we can send the files directly to the designated printer to save you time and streamline the process.

Are the print files compliant with the printer’s guidelines?
Yes, we prepare all files according to the provided guidelines. Before sending them to the printer, we ensure they meet all technical requirements.

Do you offer revisions to print files after they are sent to the printer?
If the printer raises concerns about the files, we will make the necessary adjustments at no extra charge, provided they align with the original guidelines.

What additional printing services do you offer?
In addition to file preparation, we can advise on paper selection, finishing options (e.g., UV coating, embossing), and other aspects that influence the final appearance of printed materials.